CASE STUDY

Kizunna

AI Sales Coach for high-performing teams

AI Sales Coach that takes notes during sales calls and automatically updates CRM, performs call scoring and summarizes sales call notes to clone your top performing behaviours.

Challenge

Sales teams spend significant time on administrative tasks after calls — writing notes, updating CRM records, and reviewing performance. This reduces selling time and makes it difficult to consistently replicate successful sales behaviours across the team.

Solution

Kizunna is an AI-powered sales coach that joins sales calls to automatically capture notes, update CRM fields, score calls against best practices, and identify winning behaviours from top performers that can be replicated across the team.

Features

Real-time call transcription and note-taking

Automatic CRM field population

Call scoring based on customisable criteria

Behaviour analysis and coaching recommendations

Sales playbook compliance tracking

Team performance benchmarking

Results

Saved 5+ hours per rep per week on admin tasks

30% improvement in CRM data quality

Identified key behaviours of top performers

Accelerated new hire ramp-up time