Raijin.ai is an AI-powered Customer Discovery and Intelligence Hub which helps teams aggregate and find key takeaways from all their customer conversations. This enables teams to accelerate their product development and constantly prioritise the best features for their customers.
Simply upload your meeting notes and recordings into Raijin.ai and generate a meeting report which will contain AI-generated summaries and key takeaways. Our AI will also automatically suggest tags and labels to organise your takeaways. Next, go to the dashboard to get an aggregated view of all the meetings done by your team, as well as the top insights, keywords and themes from your customer data.
Raijin.ai massively increases your team's output by consolidating all the meeting reports conducted by your entire team, and then providing you with intelligent summaries and key takeaways. This helps you to cut down on the meetings you need to attend, improve communication and alignment between your cross-functional teams and make faster data-driven decisions with your customer intelligence at hand.
Currently, we support file sizes of up to 20MB. The file types you can upload include MP3, TXT, Doc and PDF files. We are working on increase file sizes and including more file types for you.
Usually, the files will take around 30% of their duration to process. For instance, a 60 minute audio file would take around 20 minutes to process. For text files, it will take a much shorter time. There is also additional time needed for the AI to analyse, summarise and extract key takeaways from your uploads.
Your recordings are stored in a private Amazon Web Services (AWS) environment which is encrypted. Other people can only access your meeting recordings if you have shared a link with them. Your team mates can also access your recordings if you are in a shared workspace, unless you have specifically set a meeting report as "Private".
We strive for our AI to be as accurate as possible. In the case that there are errors, you can manually edit generated transcripts and content should they be inaccurate or outdated.
While typical CRMs capture mostly revenue and deal pipeline numbers, Raijin.ai is a platform that focuses on collecting and obtaining insights such as pain points from your customer. You can think of this as a system which captures interactions after a sale, enabling you to identify features or customisation requests that can increase revenue for your company.
Different subscription plans will have different levels of customer support - ranging from email support to a dedicated customer success representative. You can always contact us here: sales@raijin.ai
